Yes! Your wedding should feel uniquely yours, and we’re happy to customize to make that happen.

Whether it’s creating a custom package just for you or adjusting one of our existing offerings, we’ll work together to bring your vision to life in a way that feels just right.

Please contact us for more details.

All invoices are broken down into two payments, where a 50% deposit is due at the time of booking. Payment plans are structured where invoices must be paid in full 2 weeks prior to your event date.

To officially reserve your date and rentals, a 50% deposit and signed contract are required.

Once those are in place, we’ll begin curating the perfect pieces for your celebration, with plenty of flexibility to adjust and refine details along the way.

Final payments are due two weeks before your wedding or event. Please note: no items will be delivered or made available for pickup until the final balance is paid in full.

We understand things can change as wedding plans evolve. Our general policy accommodates changes or revisions during the design phase of the process, between initial deposit and your final payment (two weeks prior to your event), to ensure your vision is brought to life.

If our team is creating a custom piece that is already in production (materials purchased and/or cannot be returned), additional costs may apply to change or add these custom items. We do our best to guide you to the best design solution with estimates on material and labor costs.

Yes, absolutely. Every piece of artwork and calligraphy you see is created by Founder and Lead Designer Alexa Prange’s own hands!

From seating charts and signage to delicate watercolor illustrations, even down to the wax seal details, each item receives her personal attention and artistic touch. When you book with ByCA, you’re not just renting decor — you’re inviting in her craft, her eye for beauty, and a thoughtfully handcrafted experience designed to make your wedding truly unforgettable.

Absolutely! We’re happy to accommodate venues outside of our standard 30-mile delivery radius. We’ll just need to chat through logistics to ensure a smooth delivery and pick-up for your event.

Additional mileage and travel fees will apply, and we’ll provide a custom quote based on your location.

Absolutely! Each of our packages includes complete setup and styling of every piece included. We’ll make sure every detail feels cohesive and beautifully aligned with the atmosphere you envisioned.

We’re happy to help! If you don’t have a coordinator or designated person on-site to handle your personal items, we can assist with setting them up alongside our rentals.

To ensure we have the time and team members needed, a small “helping hands” fee will apply. We’ll go over these details together during the planning process so nothing is overlooked.

Yes! Most of our rentals are available for you to pick up from our studio location, with the exception of a few that require specialized installation by our team. All rentals are required to be picked up in an enclosed vehicle—no open trailers or truck beds are permitted to transport our items.

While this option saves the cost of a mileage fee or on-site costs, there are other costs to consider.

• A “packing fee” is applied for preparing rental items for safe travel.

• For larger rental orders, you will need to arrange for a dedicated person(s) to move and set up your rentals. Many venues and planners simply don’t have extra staff available for this and/or do not take on liability for handling another company’s items.

• At the end of events, most venues require all personal and rented items be packed and removed from the premises.

• Lost or damaged rental items discovered by our team during unpacking will incur replacement fees.

Bottom line—while this feels like a cheaper option, it can often lead to logistical headaches for couples who do not have a guaranteed team to handle rental setup and break down for them.